Shipping policy

At Vajraastra, we are committed to delivering your safety products quickly, securely, and efficiently across India.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Bulk or customized orders may require additional processing time. Our team will inform you in advance if any delay is expected.

Shipping Coverage

We currently ship across all major cities and regions in India.

For international shipping enquiries, please contact us directly at:

📧 hm.chawla27@gmail.com
📞 +91-9540127280

Estimated Delivery Time

Delivery timelines may vary depending on your location and product availability.

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Areas: 5–10 business days

Please note that delivery timelines are estimates and may be affected by factors beyond our control such as weather conditions, logistics delays, strikes, or government restrictions.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.
  • We may offer free shipping on selected products, promotional campaigns, or minimum order values.

Order Tracking

Once your order is shipped, you will receive a tracking ID and courier details via email or phone, allowing you to track your shipment in real time.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Order Number
  • Product Photos
  • Packaging Photos

You can reach us at:

📧 hm.chawla27@gmail.com
📞 +91-9540127280

Our team will review the issue and arrange a replacement or suitable resolution.

Delivery Delays

While we strive for timely deliveries, delays may occasionally occur due to unforeseen circumstances. Vajraastra shall not be held liable for delays caused by courier partners or external factors beyond our control.

Contact Us

For any shipping-related queries, feel free to contact us:

Vajraastra
Shop No. 210, 2nd Floor, Metro Station, Gate No. 1, Gali Shahtara, near Chawri Bazar, Ajmeri Gate, New Delhi, Delhi, 110006
📞 +91-9540127280
📧 hm.chawla27@gmail.com